This service (“FireFlower”) is provided by FireFlower Games and accessed by you (the reader of this text) and it permits you to purchase and download digital content such as but not limited to video games for personal, non-commercial use under the following Terms & Conditions.
These Terms & Conditions shall apply to all sales through FireFlower Games and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon FireFlower Games, unless approved in writing by an authorized representative of FireFlower Games.
FireFlower is available only to individuals who are of legal age to form a binding contract and legally permitted to use FireFlower and its Products. However any individuals under the age of 18, should go over these Terms & Conditions with their parent or legal guardian, to make sure that the individual and their parent or legal guardian understands these Terms & Conditions. Consent from parent or legal guardian is required to use our services for individuals under the age of 18.
FireFlower Games attempts to be as accurate as possible but it does not warrant that any information on FireFlower is accurate, complete, reliable, current, or error-free. FireFlower Games reserves the right to add, modify, or delete any information at any time. You agree to use FireFlower at your sole risk and that FireFlower Games shall have no liability to you for content that may be found to be offensive, indecent, or objectionable.
You agree that FireFlower, including but not limited to text, editorial content, graphics, artwork, photographs, music, sound, video, screen shots and software, contains proprietary information and material that is owned by FireFlower Games and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You will not use such proprietary information or materials in any way whatsoever except for use of FireFlower in compliance with the terms of this agreement.
Use of FireFlower requires a Windows OS, Mac OS X or Linux compatible computer that meets or exceeds the minimum hardware specifications, and matches the software specifications shown on the Product Pages of FireFlower. It is the users' responsibility to check that their computer meets or exceeds the minimum hardware requirements, and matches the software specifications required to run the game(s).
The games that can be purchased and downloaded from FireFlower have various sizes from a few megabytes to several gigabytes. It is recommended that the user have a broadband connection (ADSL or cable) to download these products from FireFlower. FireFlower Games cannot guarantee the speed at which the products are downloaded.
You agree to provide FireFlower Games with accurate and complete information required to register with FireFlower and you agree to maintain it current and updated. You are solely responsible for maintaining the confidentiality and security of your account. You agree to accept responsibility for all activities that occur under your account or password and immediately notify FireFlower Games of any unauthorized use of your account. FireFlower Games reserves the right to refuse registration of or to cancel any user account at any time for any reason.
Price and Payment
You agree to pay for all Products you purchase through FireFlower. FireFlower Games reserves the right to change prices and availability of products, which are subject to change at any time. Payment for products is handled via the service using SSL encryption technology and carried out by credit/debit cards and PayPal. No card details are stored on FireFlower.
All products are shown including VAT and tax. In the shopping cart you can see the total price including all fees and taxes which will be applied based on the country chosen at the registration stage.
The Product is available for immediate download when your purchase has been paid and confirmed. The Product is considered delivered when it is available for you to download. We do not provide third-party keys.
However, on occasion, technical problems may delay or prevent delivery of the ordered product. Your sole remedy with respect to a product that is not delivered within a reasonable amount of time is to either receive a replacement of such product, or a refund of the purchase price paid for such product, as determined by FireFlower Games in its sole discretion.
Return Policy and Complaint
FireFlower Games return period is 14 days in accordance with the Swedish law of distans- och hemförsäljningslagen (2005:59).
A sale is considered final 14 days after purchase, or when you make a download attempt for a digital product or its bonus content.
However, if there's a major technical issue with a product that prevents you from running it you can return it within 30 days and get a refund.
The customer is aware that minor errors can be present in digital products. In the case of an error please check the developer’s website for an update or patch to the game or contact FireFlower Games as soon as possible after you have discovered the error, we will then forward this information to the developer.
Please note that according to the Swedish law of Konsumentköplagen (1990:932), FireFlower Games has the right to redress the problem by for example repair or redelivery of the bought item. This is valid for 3 years.
Restrictions on Use
You agree to abide by all applicable local, state, national, and international laws and regulations in using FireFlower. You agree that you shall not use FireFlower for any illegal purpose or in a way that will breach the Terms & Conditions and that you shall not use FireFlower to violate the rights of a third party, including without limitation intellectual property rights.
Links to Third-Party Websites
FireFlower may contain links to other websites on the internet who are owned and operated by third-parties. FireFlower Games makes no representation and is not responsible for the availability and content of these third-party sites. FireFlower Games will not be held liable, directly or indirectly for any loss or damages caused by the content on these third-party websites.
If you would like to terminate your account please send a message through our contact form.
You may not attempt to gain unauthorized access to any portion or feature of FireFlower, or any other systems or networks connected to FireFlower or to any FireFlower Games related server. You agree that you will not attempt to circumvent or modify any security technology or software that is part of FireFlower. Violation of these rules will mean an immediate termination of your account.
Disclaimer of Warranties
FireFlower Games disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material contained on the Service. FireFlower Games disclaims any responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material in respect to the Service. FireFlower Games disclaims any responsibility for any harm resulting from downloading or accessing any information or material on or thorough the Service. FireFlower Games has no duty or policy to update any information on the Service, and therefore, such information should not be relied upon as being current as of the date you access this site. Moreover, any portion of the materials available on the Service may include technical inaccuracies or typographical errors. Changes may be made from time to time without updates to either the Content or Products provided on the Service.
The Products or services offered on the site are provided or licensed “as is” with no warranties whatsoever. All express, implied, and statutory warranties, including, without limitation, warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights, are expressly disclaimed to the fullest extent permitted by law. To the fullest extent permitted by law, FireFlower Games disclaims any warranties for security, reliability, timeliness, and performance of the products and services offered on the service. To the fullest extent permitted by law, FireFlower Games disclaims any warranties for other services or goods received through or advertised on the service or received through any links provided on the service, as well as for any information or advice received through the service or through any links provided on the service. FireFlower Games similarly disclaims, to the fullest extent permitted by law, any warranties for any information or advice obtained through the service. You understand and agree that any material downloaded or otherwise obtained through the use of the products and services of the service is at your own discretion and risk and that you will be solely responsible for any damages to or claims in respect thereof, including without limitation, your computer system or loss of data that results in the download of such material.
FireFlower Games is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.
Applicable Law; Jurisdiction
Support/Help with Orders
For help with any questions governing the use of the site, questions about order, technical issues with games etc, please use our contact form or send an email to info[at]fireflowergames[dot]com. You consent to receiving emails from us regarding those inquiries. We will make every effort to respond to your inquiry within 1 business day.
About FireFlower Games
Fireflower Games is a company registered in Sweden.